Privacy Policy

(Last updated on: 28 May 2022)

The terms "We" / "Us" /"Our"/ “Company” individually and collectively refer to Axoir Internet Ventures Pvt Ltd and the terms "You" / "Your" /"Yourself" refer to the Users. The term “Services” refers to any services offered by Axoir Internet Ventures Pvt Ltd.

This Privacy Policy is an electronic record in the form of an electronic contract formed under the information Technology Act,2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature.

This Privacy Policy is a legally binding document between You and the Company (both terms defined below). The terms of this Privacy Policy will be effective upon Your acceptance of the same (directly or indirectly in electronic form, by signing up on the “Mobile App” or using the Company’s “Website” or by other means) and will govern the relationship between You and the Company for Your use of the Mobile App and Website.

This document is published and shall be construed in accordance with the provisions of the Information Technology (reasonable security practices and procedures and sensitive personal data of information)rules, 2011 under Information Technology Act, 2000; that require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive personal data or information.

Please read this Privacy Policy carefully. By using the Mobile App or Website, You indicate that You understand, agree and consent to this Privacy Policy. If You do not agree with the terms of this Privacy Policy, please do not use the Mobile App and Website.

By providing Us Your Information or by making use of the facilities provided by Us, You hereby consent to the collection, storage, processing and transfer of any or all of Your “Personal Information” and “Non-Personal Information” by Us as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to You or any other person.

USER INFORMATION

To avail certain Services on Our Mobile App and Website, users may be required to provide certain information namely: - a) Your mobile number, b) Your name, c) Your email address, d) Your geo-location, home address, work address, e) Your gender, f) Your date of birth and Your credit card or debit card details, occupation, interests, and the like. The Information as supplied by the users enables Us to improve Our Services and provide You the most user-friendly experience.

Any information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.

In addition to any Personal Information or other information that You choose to submit to Us, we and Our third party service provider may use a variety of technologies that automatically (or passively)collect certain information whenever You visit or interact with the Services(“Usage Information”). This Usage Information may include the browser that You are Using, the URL that referred You to Our Services, all of the areas within Our Services that You visit and interact with, among other information.

All required information is service dependent and we may use the above said User information to, maintain, protect, and improve Our Services (including advertising services) and for developing new services. We will use the Personal Information You have chosen to provide Us for the purpose for which You provided it. We will not use it for any other purpose without Your consent. We might on occasions, use this information to notify You of any important changes or any special promotions that may be of interest to You. You can opt out from receiving such material at any time by emailing Us and asking to be removed from the notification or mailing list.

INFORMATION SHARING

There will be occasions where it will be necessary for Us to disclose Your Personal Information to third parties. We maybe required to disclose Your Personal Information to third parties to provide the Services You have requested. However, the disclosure will only be made where it is necessary to fulfil the purpose for which You disclosed Your Personal Information. Otherwise than stated above, we do not disclose Personal Information that You may give Us to any organization or person outside Our Company, unless You have authorized Us to do so.

We will share the sensitive Personal Information to any third party without obtaining the prior consent of the User in the following limited circumstances:

(a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.

(b) We propose to share such information with in its group companies and officers and employees of such group companies for the purpose of processing Personal Information on its behalf. We also ensure that these recipients of such information agree to process such information based on Our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

INFORMATION SECURITY

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of Our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

All information gathered on Our Mobile App and Website is securely stored within Our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as Our security measures are, no security system is impenetrable. We cannot guarantee the security of Our database, nor can we guarantee that information You supply will not be intercepted while being transmitted to Us over the Internet.

GRIEVANCE REDRESSAL

Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to Mr Harshvardhan Tiwari ("Grievance Officer").

Mr. Harshvardhan Tiwari (Grievance Officer)

Axoir Internet Ventures Pvt Ltd

1-98/G/38, Plot No,37 & 38, Serenity Square, Madhapur Opposite The Westin Hotel Raheja Mind space, Hyderabad, Telangana 500081

Email: harsh@hailcabs.in

CHANGES TO PRIVACY POLICY

From time to time we may amend or update this Privacy Policy. When this occurs, we will post the new version of the Privacy Policy on Our Mobile App and Website. You can periodically review this Privacy Policy so that You remain informed as to how we are protecting Your Personal Information.

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PERMISSIONS

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We are using the following permission set for only input purposes. These permissions are not used to store any type of personal information from the user.

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android.permission.CAMERA

android.permission.READ_PHONE_STATE

android.permission.GET_ACCOUNTS

android.permission.READ_CONTACTS

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Above authorizations are utilized distinctly to catch data from the camera, perused telephone state, and read contact for perusing contact subtleties for a crisis call. Information of client taking under authorization is appropriately secure and under law of google consents.

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Location Permission Declaration:

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1) ACCESS_FINE_LOCATION

2) ACCESS_COARSE_LOCATION

3) ACCESS_BACKGROUND_LOCATION

ACCESS_FINE_LOCATION & ACCESS_COARSE_LOCATION

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Above permission is used for access location after allowing the user for accurate delivery of the product to door of customer. Location service is used under the privacy policy of Google Play Developer Program Policies. We don’t share any type of location data or customer information for any additional resources. we ensure to the customer for safe and accurate delivery with privacy taking under an authorization is appropriately secure and under the law of google consents.

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ACCESS_BACKGROUND_LOCATION

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Above the location background, permission is used for tracking on the user side. Location service is used under the privacy policy of Google Play Developer Program Policies. We don’t share any type of location data or customer information for any additional resources taking under an authorization is appropriately secure and under the law of google consents.

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CONTACT INFORMATION

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We welcome your comments regarding this privacy statement at the contact address given at the App. Should there be any concerns about contravention of this Privacy Policy, we will employ all commercially reasonable efforts to address the same. The terms in this Policy maybe changed by us at any time. Should you have concerns regarding this Policy or the Services that we offer, please feel free to write to us.

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IN WITNESS WHEREOF,

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all users or visitors of the App agree that they have read the terms mentioned in this Privacy Policy and agree to be bound by them for as long as they continue to either use the App or avail Services of the Company.

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Collecting and Using Your Personal Data

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Types of Data Collected

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Personal Data

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While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not
limited to:
• Email address
• First name and last name
• Phone number

• Social Account Information
• Address, State, Province, ZIP/Postal code, City
• Usage Data
• SMS for one-time verification.

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SMS permission is needed for one-time verification of user's mobile number. When we log in to the application with the mobile number, we need OT for verifying the user identity.

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Information Collected while Using the Application

While using our application, in order to provide features of our application, We may collect, with

your prior permission:

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● Information regarding your location

● Information from your Device’s phone book (contacts list)

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We use this information to provide features of Our Service, to improve and customize Our

Service. The information may be uploaded to the Company’s servers and/or a Service

Provider’s server or it may be simply stored on Your device.

You can enable or disable access to this information at any time, through Your Device settings.

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Usage Data

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Usage Data is collected automatically when using the Service.

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Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the
time spent on those pages, unique device identifiers and other diagnostic data.

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When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

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We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

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IN WITNESS WHEREOF, all users or visitors of the App agree that they have read the terms

mentioned in this Privacy Policy and agree to be bound by them for as long as they continue to

either use the App or avail Services of the Company.

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